registration process is frustrating - Printable Version

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+--- Thread: registration process is frustrating (/showthread.php?tid=58284)

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registration process is frustrating - scoggy7 - 20.12.2008

I posted a comment about this earlier but I don't think I put it in the right spot. I have many people from my grou {CuF} that are anxious to register and start using your awesome mods but they are all having trouble with the registration process. I know it sounds dumb but many, including myself at first, could not read the extra verification code you use to register. It's hard to tell if those are capital L's or zeros or O's or what? Others are also having trouble receiving the verification email. I am afraid I am losing a lot of these guys because of these problems. Is there a way of simplifying this system or at least changing that code so you can actually tell what are letters and what are numbers. Thanks.

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Re: registration process is frustrating - RAF_Magpie - 20.12.2008

scoggy7 Wrote:I posted a comment about this earlier but I don't think I put it in the right spot. I have many people from my grou {CuF} that are anxious to register and start using your awesome mods but they are all having trouble with the registration process. I know it sounds dumb but many, including myself at first, could not read the extra verification code you use to register. It's hard to tell if those are capital L's or zeros or O's or what? Others are also having trouble receiving the verification email. I am afraid I am losing a lot of these guys because of these problems. Is there a way of simplifying this system or at least changing that code so you can actually tell what are letters and what are numbers. Thanks.

Tell them to copy and paste the code... works for others. Just make sure they don't copy a space before or after the letters.

As for their emails, PM me their user-names they used, and I will sort it.

- moved to correct section

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