PC and Device Diagnosis
#1

Hi,

My guide here works in principle with any hardware device attached to your computer.

A keyboard problem is the example:



Old or new keyboards work well in old or late model computers - just a fact.


1) Try other keyboards with the same computer:

If the problem persists with another keyboard then the likely issue is a system driver. If you ever have a keyboard problem like this, then you should immediately plug another keyboard into your rig for testing. If the problem persists with the next keyboard, then it is not the keyboard, but a hardware device interface driver problem, so your computer needs a driver update or reinstallation.



2) Plug the suspect keyboard into other computers:

A way to see if it is an operating system which is causing this is to take the problem keyboard to the same OS on another computer in the same office and several other OS versions as well. If you have the same problem only with the same OS version, then you know it is the OS at fault. If the problem continues on varies versions of the OS, then it likely indicates a faulty keyboard driver.



3) Problem only occurs with this keyboard and this computer:

Keyboard manufacturers offer driver updates and sometimes bug-fixes which are worth downloading and applying, but simply plugging the keyboard into several other computers to test it is the quickest way to determine if the problem originates in your computer. Sometimes an OS update and/or a computer manufacturer update will solve the problem.



4) Nothing seems to fix the problem:

If the problem continues after OS, computer manufacturer, and keyboard manufacturer drivers are downloaded and installed, then the physical keyboard is at fault.


Clinton
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