[caldrail]

On one day at work I was at a workstation accessing the database when the phone rang. Strictly speaking I wasn't supposed to answer as part of my job, but none of the warehouse office staff were available, so using my initiative I picked the phone up. It was a lady from head office enquiring about some bookends from the 'dinosaur' range we stocked for a while back then. She wanted to know if there were any 'mammoths' left. I told her I knew that stock, and after checking on the screen that there were none officially remaining, I asked if she didn't mind waiting while I physically checked the location - it was just around the corner. The shelf was empty. When I came back I picked up the phone and said "Sorry, but woolly mammoths are extinct"